Tuesday, December 18, 2007

Clock Watching.

I am in a transition period with my job at the moment, I am technically still a sales person (Account Manager, as it were) with my company but have been offered a promotion. My new job title with be Digital Sales Analyst. This means I will be working with the national team of nerds that dig the electronic aspect of what we do as much as I do.

NOTE: For those of you who do not know what I do, I am in Litigation Support. This is a fancy way to say that I do document management for law firms, mostly pertaining to large document productions to be used for litigation purposes. If it is documentation that needs to be shared, whether in paper or electronic format, I can help you share it. I love what I do. I love the industry I am in. It is a different beast then most of the other careers out there. There is no college, vocational or accredited schooling for what I do. It is very niche. It does help if you are either a) a tree hugger or b) a computer geek. I am a bit of one and a lot of the other.

So anyway, back to my point. I am currently in a sales position. I love the meeting people aspect of it but I am not very good at the hounding clients for meetings and then keeping on them until they send us a project. I have been an operations manager in this industry for the past 6.5 years and this is definitely a change of pace for me to be in sales. But as I said, I love the industry, so I thought I would give it a shot.

The new job that I have been offered is a promotion. I will be working with MANY (like 30) office in my region to help them find more efficient ways to do things, effectively manage their projects, find appropriate business partners when necessary and assign tasks to our internal resources. It is a combination of project management, technical support, and customer relations all rolled into one.

The problem is that I was not happy with the offer they gave me for the new position. It comes with a salary and a bonus structure. The bonus structure is based on a set of criteria that are completely out of my control. While I will be in a role that will allow me to help folks to more thoroughly understand what they need to know I will have no control over whether they do their jobs or not. I am not really OK with my bonus being dependent on the O/I or Total Revenue generated. It is a crap shoot. I work in a cyclical industry where there are months when the revenue stinks. So, I went back and counter offered the salary. My new boss is traveling for work right now and does not have time to discuss it with me until Thursday.

Meanwhile I am not really digging the idea of making cold calls to clients who I will then have to hand off to someone else and I have already followed up with the clients I already work with.

What to do? Watch the freaking clock, that is what!

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